Resources

This deliverable explores how online consumers across ten European countries make trade-offs between cost, convenience, and sustainability when selecting delivery and return options. The study aims to...

The rapid growth of e-commerce has intensified pressures on urban transport systems, particularly through last-mile deliveries. Despite the availability of sustainable alternatives, consumer use remai...

CodeZERO aims to co-create and test sustainable last-mile delivery and return solutions for ecommerce along with communication guidelines on how to influence consumer choice of delivery option. Commun...

The co-creation process of CodeZERO will be organized around a series of three co-design workshops in Oslo, Utrecht, Antwerp, and Milan, involving consumers, retailers, transport operators, and local...

CodeZERO is a three-year Horizon Europe research project aiming to co-create sustainable and zero-emission last-mile delivery and return solutions for e-commerce that align with consumers' preferences...

Central to CodeZERO are four pilots in four different European cities in Italy, Netherlands, Belgium, and Norway to test a set of sustainable solutions, identified within the project, with the aim of...