My Test page

CodeZERO is a transformative three-year initiative to create sustainable, zero-emission last-mile delivery and return solutions for e-commerce. Our mission is to make these solutions attractive and viable for retailers, logistics service providers and consumers.

The convenience of online shopping has created high expectations among consumers for fast, free, and flexible delivery options.

However, this poses a significant challenge for retailers and logistics providers striving to meet these demands while minimising environmental impact. The disconnection between consumer expectations and the realities of delivery logistics needs to be addressed to create a more sustainable e-commerce ecosystem. CodeZERO is innovating, testing and sharing solutions to influence consumer behaviour to choose more sustainable delivery options in four pilot sites: Antwerp, Milan, Oslo, and Utrecht.

Pilot sites

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The Goals

R

UNDERSTAND

Gain insights into consumers’ preferences for current delivery options.

R

CO-DESIGN

Collaborate to develop sustainable delivery and return options.
R

DEVELOP

Create effective communication guidelines to promote sustainable choices.
R

SUPPORT

Assist local authorities in developing policies for sustainable last-mile delivery.
R

TEST

Evaluate sustainable delivery options and communication strategies.
R

STRENGTHEN

Enhance international coordination and collaboration.

Our partners

The CIVITAS EU Project engages a diverse group of public and private partners across four initial pilot cities: Antwerp, Milan, Oslo, and Utrecht.

This collaboration brings together key players from every step of the logistics chain, including prominent commercial partners such as IKEA (Norway and Italy), JUMBO, TORFS, BPOST, So.De, as well as the cities of Antwerp, Oslo, Utrecht, and Milan. Additionally, we work closely with strong network and research partners including TRT, TNO, TOI, VUB, and Eurocities to ensure comprehensive and effective project execution.

CodeZERO will culminate in several key deliverables that will significantly impact sustainable e-commerce logistics.

  • CodeZERO Communication Guidelines will provide comprehensive strategies for retailers and logistics providers to effectively promote sustainable delivery options to consumers.
  • CodeZERO Delivery and Return Solutions will offer fully developed and tested sustainable delivery and return systems tailored to the e-commerce sector.
  • CodeZERO Toolset for Local Authorities will present a practical set of tools and guidelines designed to assist local authorities in crafting and implementing policies for sustainable last-mile delivery.

These results will not only facilitate the adoption of greener delivery practices but also serve as a blueprint for other regions aiming to enhance their sustainable logistics frameworks.

They will be put to the test in 8 replicator cities and e-commerce retailers. By pioneering these sustainable e-commerce delivery and return solutions, CodeZERO aims to revolutionize the last-mile delivery process, making it more environmentally friendly and efficient, and setting a new standard for the industry.