Workshop: What works for cities? Informed insights on tools and levers for urban logistics policies

Designed for local authorities working on urban logistics, this interactive session will present key findings and lessons learned from the CodeZERO pilot projects in Oslo, Utrecht, Antwerp and Milan, showcasing measures tested on the ground and their impact on urban logistics.

The discussion will then turn to the practical tools and policy levers available to cities, including:
✅ Collaboration with retailers
✅ Engagement with logistics service providers
✅ Citizen communication and awareness raising
✅ Parking policies for out-of-home delivery solutions
✅ The role of micro-hubs and their success factors
✅ Collecting evidence on pick-up behaviour through mobility surveys
✅ Regulatory measures supporting cargo bikes and other light electric delivery vehicles